TOURS
 

Frequented Asked Question for Private Guided Tours 

-Are tickets included on the rate of the Rome or Italy private tours? No - tickets are not included on the rate of the private tour. In the page where the tour is listed you find it specified. The rate that you pay online for private tour includes only the guide service and where specified guide & transfer service.
-I’m trying to book a private tour, but the calendar does not show availability for the day I need ?
There is the possibility that the private tour for that day is already fully booked, in that case send us an email booking@stpetertravel.com and we will find for you a suitable solution for you. We do have a lot of tour guides working for our company and we will try to arrange a private tour for you.
-Where is the meeting point for private tours? Do you pick us up at our hotel or apartment?
For the private tour the meeting point is generally at the lobby of your hotel or apartment. The guide will be there at the specified time and meet you. From that moment the tour starts. The guide does not have a car unless previously arranged with us via email or when is specified on our tour and included in the moment of the payment. When you receive the voucher you will have all the things included listed on the voucher. In case of any doubts we do encourage you to contact us before booking.
-Are your private tours okay for Senior or disables?
For seniors and disables we have to tailor a specific tour because of the barriel some sight may have for disables. Contact us when you have specific need so that we can tailor the tour for you. Our guide will be at your complete disposal the day of the tour for any needs.
-When to book for Rome or Italy private tours?
To make sure that you can book the date you want and the time you want we do invite you to book at least 1 week in advance. We do have our bookings open up to 24 hours before the tours.
-Do you offer Limo Service?
For the private tour the meeting point is generally at the lobby of your hotel or apartment. The guide will be there at the specified time and meet you. From that moment the tour starts. The guide does not have a car unless previously arranged with us via email or when is specified on our tour and included in the moment of the payment. When you receive the voucher you will have all the things included listed on the voucher. In case of any doubts we do encourage you to contact us before booking.
-Can we book with you Hotels?
Yes - we do have a  regular license from the Province of Rome and you can book with us any thing as to deal with travel services.
Cancellation Policy:
At the end of the description of each tour there is a frame work with cancellation policy. For further information contact us.
-Do I need to call and confirm my tour?
If you have booked online through our website and you have received the confirmation email, there is no need to ring and confirm. What we do request is at the meeting point on time as specified on the voucher. The tour starts at the time underlined.
-Is it necessary to bring my confirmation voucher with me ?
Yes - bring with you and give it to the guide.
-What is the dress code for entering the churches features in the tours?
It is necessary to cover your shoulders and knees when entering churches or the Vatican Museums.
-I have made a reservation but I did not received a confirmation voucher/ I have sent en email and not response?
We do apologize if this is the case and contact us +393404051635 so that we can confirm you the booking.
Frequented Asked Question for Group Guided Tours

-How Large are your groups and what is included? We call the Rome Group Tours “small parties” because our group tours are strictly limited to a maximum of 8 paying partecipants. Our philosophy is to keep the group max 12 people or less so that is easy for every one to follow the guide explanation and to interact with the guide. In our Rome and Italy Group Tours the entrance tickets are included in the fee you see on our website. The price you see on our website is the price you pay - there are no extras or nasty surprises on the day of the tour. Once you book we send you a voucher you will use the day of the tour giving it to the Tour Guide.
In case the group is larger than 12 people it will be specified on the description of the tour. 
-I’m trying to book a group tour, but the calendar does not show availability for the day I need ? There is the possibility that the group tour for that day is already fully booked, in that case send us an email info@stpetertravel.com and we will try to help you with a suitable solution for you.
Where is the meeting point for group tours? Do you pick us up at our hotel or apartment? For our group tours both solutions are possible.  In the description of the tour generally the meeting point is specified differently you will have it specified in the voucher or through email once you send us the request. If you have any doubts or you have any particular needs then send us en email and our teem will be happy to explain you anything you need to know and also to find a solution for your need. Once you finalize the booking of our Rome or Italy Group Tours we will send you a voucher with all the details on it.
-Are your group tours okay for Senior or disables? On our group tours, we do not walk very fast, but yes we do keeo on moving. So we suggest you to look into our Rome or Italy Private Tours to be sure that the tour will be conducted with a private guide following your need. If you want to discuss further this subject with us to get the best suggestion or to know exactly how a tour is conducted feel free to contact us. We do care you know exactly what you are buying and expecially we care about your satisfaction at the end of the tour.
-When to book for Rome or Italy group tours? We work every day 24 hours a day, but naturally Rome is a very busy city and we receive a loto of request so the earlier the better. I would say that at least 1 week prior to the tours. In case you do not find availability we do encourage you to send us en email. We have a big team of guide working with us and often we do schedule a new group tour with a minimum of 2 people in it. We keep truck of the request and create a new group tour that on line you do not see available.
Do you offer Limo Service? Yes- you can book directly with us the transfer you need. You can check on line or contact us to better discuss what you need.
-Can we book with you Hotels? Yes - we are a Travel agency with regular license from the Province of Rome and you can book with us any thing as to deal with travel services.
Cancellation Policy: 48 h. prior to the tour there is no refund. 
72 h prior to the tour there is a refund of 10%
96 h prior to the tour there is a full refund. 


-Do I need to call and confirm my tour? If you have booked online through our website and you have received the confirmation email, there is no need to ring and confirm. What we do request is at the meeting point on time as specified on the voucher. The tour starts at the time underlined.
Is it necessary to bring my confirmation voucher with me ? Yes - bring with you and give it to the guide.
-Is an advanced booking necessary or can I just show up at the meeting point? You need to book in advance people not included in our lists and without the confirmation voucher will no be accepeted in the group.
-What is the dress code for entering the churches features in the tours? It is necessary to cover your shoulders and knees when entering churches or the Vatican Museums.
I have made a reservation but I did not received a confirmation voucher/ I have sent en email and not response? We do apologize if this is the case and contact us +393404051635 so that we can confirm you the booking.

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We Offer : Unique experience with our expert guides - Luxury car service with multilingual drivers - H 24 availability - Easy booking - New exclusive tours for Colosseum & Vatican - Skipping line entrance - Customized tours - VIP tours